Comfort Hotel® Göteborg

Comfort Hotel Göteborg was centrally located at the traffic hub "Stenpiren" with walking distance to the center of Gothenburg. The hotel had a restaurant at street level as well as a roof terrace with a bar. The guests also had a well-equipped fitness room with a sauna. On arrival at the hotel there was a bit of a queue to check in, but the two female receptionists were efficient and after a few minutes of waiting we were welcomed with a somewhat practiced smile. The reservation was quickly found and the employee asked for payment. A quick description of the way to the room was given and the employee briefly informed about the times for serving breakfast. The hotel's bar or restaurant was not highlighted. The employee appeared cheerful, but somewhat reserved, and I missed certain service comments. The same applied to the employee who checked out. The guest room appeared small, but had a modern and practical interior which consisted of a small table, two chairs and a work table. The room was equipped with a flat screen TV and air conditioning. However, the TV did not work well, only had one channel and switched off after a short while. There was no minibar, fridge or kettle in the room. The bed had a comfortable mattress and clean and freshly ironed linen. It was very noisy between the guest room and the corridor outside and a noise was heard from slamming doors, guests talking in the corridor and children running. This helped to reduce the overall impression of the hotel. The bathroom, like the guest room, was small, but simply furnished. Equipment included a hairdryer, soap from a dispenser by the sink and in the shower, as well as two clean towels. The water pressure in the shower was very low, which made it challenging to shower. There were some signs of wear on the door frame in the bathroom, apart from this both the maintenance and cleanliness were good, which also applied to the guest room. The hotel's common areas were clean and well maintained. The hotel's various facilities were well signposted, which also applied to the lifts. In the lobby there were several pleasant seating areas. The breakfast was served as a buffet and had a selection of hot and cold dishes. However, the selection was somewhat smaller than similar hotels in the area. A wider selection of toppings, preferably locally produced, would have helped to elevate the experience. The scrambled eggs seemed to be made of powder and the hot food was not quite hot. The staff in the breakfast room were not very present and I missed a nice comment from the staff on arrival and when I left the restaurant. The hotel appears to be a good choice if you want a simple and efficient overnight stay in the center of Gothenburg, but there are some points for improvement when it comes to service, comfort and the selection at breakfast.

Stayed only for 1 night, we had 2 rooms (1 for me and 1 for my son and girlfriend) and both were very nice,, location is great in City center,, rooms was clean and super good breakfast,,,staff was very friendly and it was very clean in the room and all over the hotel,,can highly recommend this hotel

My wife an I go for weekend-trips to Gothenburg from Norway a few times a year, and Comfort is our favorite hotel. It is centrally located, public parking nearby, affordable and has great service. The Deluxe rooms are perfect for both romantic getaway's and trips with friends. We have enjoyed some nice times on the large balcony.

0 stars for one simple reason, they did not fix a broken toilet despite being asked several times (no room swap was offered either). When mentioned upon leaving, they offered me a free bottle of water as compensation. Expensive as well! Room designed badly, missing obvious things like having a towel rail next to the shower. Mostly everything else was fine.

Perfect location within walking distance to the shopping areas, the sea, Haga and everything else you need. The parking is really tiny but it’s not a problem if you are used to park at tight places. Spacious rooms, clean and cosy. The breakfast buffet was nice.