Quality Hotel™ Galaxen

Hotel Galaxen is not alone in struggling with a mediocre construction from the 80s. The renovations have been carried out point by point, from economic and environmental considerations it is certainly wise. As a guest, you then have to live with a bit of edge-supported furniture, a stain here and there. However, the female staff at the reception happily deliver good service. The breakfast selection is large, but no special unique local touch in terms of bread and cold cuts. Holds a discounted rate from my membership, however what it seems to mean is that they put you in the smallest rooms available. Holds a discounted rate from my membership, however what it seems to mean is that they put you in the smallest rooms available.

The worst place in Borlange. Not a Nordic choice worthy hotel. Rooms terrible, very dirty, very small.. and No aircon in hotel with 31 degrees outside. Everything and everybody was boiling hot. No cleaning.. unless you ask for it. Just overall terrible service.

Great staff and great experience. During all my one week stage I had a great experience in terms of service and hospitality. The breakfast buffet was exceptional and the location great. I'l be back soon

The Hotel is very well situated in Borlänge, The Breakfast is very good and the staff very service minded. - Greedy froM Hotel to charge overnite staying guest for parking the car outside the Hotel???- No real Christmas or NewYears decorations, They could have done something to boost the guests?- The communication between Front desk and guest must be improved, we had an embarrasing situation in the Relax , due to unclear information. The room were to small. I h booked in November.. I spoke with staff because of the bubblepool already the ,was out of order.. It shoudnt take 6 weeks to fix that?- Actually I booked the hotel because of the existing bubble pool:(

It is a good hotel for both family trip and business travel. Next to the hotel there is a science museum. The hotel provides shuffleboard for free in the lobby. There is free parking in front of the hotel. The room is clean. In addition, the hotel is close to the city center. However, it would be good that there could be more choices for breakfast. Also, the breakfast should be supplemented timely. When I had breakfast, several food were empty and no staff supplemented the food.